My Place can link customers to supported booking providers or a custom booking page.
Prepare the provider account
Confirm that the venue's booking account is active and that you have the venue-specific identifier or public booking URL supplied by the provider.
Do not use another venue's identifier, even when both venues belong to the same business.
Add the integration
Open the venue editor and choose the apps, integrations or booking settings available for that venue.
Select the relevant provider, such as DesignMyNight or TheFork, and enter the exact identifier requested. If the provider is not listed, use a supported custom booking link where available.
Configure the customer action
Add the booking destination to the venue's primary action or navigation when required. Use a clear label such as “Book a table”.
Test the result
Open the public preview and complete the booking journey up to—but not including—a real booking.
Confirm that the provider shows the correct venue, date options and branding. Test on both desktop and mobile.
Troubleshooting
If the wrong venue opens, remove the action from public use until the provider identifier has been corrected. Send support the venue name, provider and public booking URL, but never the provider password.