Your 24social account determines which organisations, places and settings you can access.
Sign in
Use the sign-in method provided by your organisation. This may be email and password or a connected single sign-on provider.
Never share passwords, recovery links or authentication codes with support.
Roles and permission groups
Your role controls the broad areas you can access. Permission groups can further control which place fields, content types and settings you can change.
If another teammate can perform an action that you cannot, your access may be different.
Request an access change
Contact an organisation administrator and include:
- Your account email address
- The organisation and place
- The action you need to perform
- The page or setting involved
- The exact permission error, if one appears
Support can help diagnose an access problem, but permission changes should be approved by your organisation.