A claim link connects a prepared My Place venue website to its owner.
Open your claim link
Use the complete claim link supplied by the My Place team. It contains a unique token for your venue, so do not publish or forward it to someone who should not own the website.
The claim page shows the venue the link belongs to.
Sign in or create your account
Sign in with your existing My Place account, or create an account using the email address that should own the venue.
If you use Google sign-in, complete the Google flow and return to the claim page. My Place keeps the pending claim while you authenticate.
Complete your profile
New accounts may be asked for a first and last name before the venue editor opens. Complete the profile using the details you want associated with the account.
Confirm the claim
After a successful claim, the venue appears on your dashboard and opens in the website editor.
A claim link works once. If the page says the venue has already been claimed, sign in to the expected owner account or contact support rather than creating another venue.
If the link does not work
Send support the venue name and the email address you expected to use. Do not send passwords or recovery codes. The support team can confirm whether the venue has already been claimed and who can issue a replacement invitation.