Invite teammates when they need to help manage a venue website.
Open team access
Sign in, open the venue and use the team or editor access section available in venue settings.
Only invite people who are authorised to change the venue's public content.
Send an invitation
Enter the teammate's current email address and choose the role offered by My Place. The invitation is tied to that email address.
Ask the teammate to open the invitation, sign in or create an account with the same address, and accept access.
Confirm access
After acceptance, the venue should appear on the teammate's dashboard. Their role should match the work they need to perform.
A pending invitation is not active access. If the venue is missing, confirm the invited email and whether the invitation was accepted.
Remove access
When someone no longer needs access, an authorised owner should remove them promptly. Review venue access when staff or suppliers change.
For help, send support the venue name, the invited email address and the current invitation status. Never share a password or sign-in code.